Ljushemmet
FAQ

FAQ

Quiet rooms, considered things.

01
WPT 01

Vilka betalningsmetoder accepterar ni?

We accept Klarna (invoice, installments, and direct payment), Visa, Mastercard via Stripe, and Swish. All transactions are processed in SEK. Card details are never stored on our servers. Payment is handled entirely by the processor.

02
WPT 02

Hur lång är leveranstiden och kan jag spåra mitt paket?

Standard delivery within Sweden takes 2-4 working days from the day after payment is confirmed. Every order gets a tracking link by email as soon as it leaves the Örebro warehouse. If your order has not moved within 5 working days, contact us and we will investigate with the carrier.

03
WPT 03

Kan jag ändra eller avboka min beställning?

Orders can be changed or cancelled free of charge up until the point they are packed for dispatch, which usually happens the morning after the order is placed. After dispatch, the standard 30-day return process applies. Email us as early as possible and we will do what we can.

Contact us